Tuesday, September 9, 2014

even if it is not a scam, is AmEx that stupid ?

Today I got a phone call, someone with a heavy accent asking me,


- Hello is this "Medya ..." ?

I am pausing...hm...should I confirm my full name to this unknown number ? and I decided to say :

- Me: Who is this ?

- I am from AmEx, you had left a message for us on the website, this is regarding your question. can you please confirm your date of birth ?

- Why ?

- Sir I have to ...before I can blah blah

- if I left a message through email , why dont you just email me back ?

- Sir I need you to verify your DOB

- I am not gonna tell an uknown number who called me, my DOB or SSN, I have to drop this call, if there is something important, just email me.

-Sir it is important and I can't email you.

- I am sorry, I don't trust who you are, and this is not professional for a company to call me and ask me my DOB, if you have something important for me just email me .


so I it made me think is that a scam ? even if it is not a scam, is AmEx that stupid ? calling from a unkown number asking people to tell them their DOB ? wouldn't that be advising customers to do bad practice ? to give their info to anyone who calls them and claims they are from AmEX ?


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