Sunday, August 13, 2017

The Interactive Walkthrough thing

Let say Google just redesigned Gmail (or Inbox) what they usually do is, as soon as you login, they have this forced assignment for you to go through. that indicates "hey we changed everything!  click on next so you see in each step how to find stuff !"

In each step all the screen is grayed out except the part they want you to see.  You have click next step 5-6 times on bunch of animated buttons in a totally redesigned page, while you are eager to see what is the new thing looks like overall by yourself., and finally they let you in ! I find this extremely, _EXTREMELY_ useless if it pops up on the first visit.

The disappointing part is, once you click through the homework they give you, it will be gone forever and you won't have a chance to get it back.

I as a user, I rather that I see all the new stuff myself and then if I feel lost ask for the interactive help to guide me through and show me all the new stuff.

After all if I don't have a question, Throwing answers at me, is not gonna be useful to me but rather annoying and noisy ! let me have questions first ! then I would appreciate the fancy interactive help.

If the interactive help is thrown at me as a forced assignment on the first time I am seeing the new UI.  I will fight you and will do whatever possible to skip the stuff in my face.
It is such a waste of making such a nice interactive help. if not given to the user in the right time and the right place !


The same critic goes to site suveys, many websites, popup a survey for you to fill out about the sites usability, upon first 30 seconds of being on the website. without letting you have a chance to actually experience the website first, then give them your opinion.
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